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The Hotel Ambassador Zermatt enjoys a central location, only 100 metres from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.1

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
Bedroom :
2 single beds
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.9
Value for money
7.9
Location
9.1
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Huanbo
    United Kingdom United Kingdom
    Location, food of the restaurant, clean and comfortable room.
  • R
    Redvers
    United Kingdom United Kingdom
    Great choice of buffet and cooked food. Staff serving a variety of coffees.
  • Cofotony
    United Kingdom United Kingdom
    We had a suite, which had a separate twin bedroom and a living room with large sofa bed and a dining table. Very roomy. Balcony faced the mountains. Large bathroom with shower and separate bath.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of Hotel Ambassador Zermatt
Great facilities! Review score, 8.4

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Skiing
  • Hot tub
Living Area
  • Dining area
  • Desk
Media & Technology
  • Computer
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
  • Seasonal
  • All ages welcome
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Sauna
Languages spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

House rules

Hotel Ambassador Zermatt takes special requests - add in the next step!

Check-in

Available 24 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Hotel Ambassador Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Ambassador Zermatt

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Ambassador Zermatt on this page.

  • Check-in at Hotel Ambassador Zermatt is from 00:00, and check-out is until 11:00.

  • Guests staying at Hotel Ambassador Zermatt can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet

  • The prices at Hotel Ambassador Zermatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hotel Ambassador Zermatt include:

    • Twin
    • Suite

  • Hotel Ambassador Zermatt is 500 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Ambassador Zermatt offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Skiing
    • Fitness/spa locker rooms
    • Swimming Pool
    • Bicycle rental

  • Hotel Ambassador Zermatt has 1 restaurant:

    • Restaurant #1